Please Read Our Privacy Policy UK GDPR and Refund Policy
Please Read Our Privacy Policy and Refund Policy and the GDPR UK and the EU policies that we follow in all our websites. If You Haven't Read It So Far Please Read
(Last reviewed on 05-04-2025)
Welcome to Malaysia VJ Travels (https://www.malaysiavjtravels.co.uk), an online travel booking platform owned by Dr. S. Wijewardana, PhD. Your privacy is important to us, and we are committed to protect your personal information. This policy explains how we collect, use, and safeguard your data. It also outlines our refund policy for bookings made through our affiliated partners.
Privacy Policy
The Information We Collect
When you visit our website, we may collect certain information:
- Device Information: Web browser, IP address, time zone, and cookies.
- Browsing Data: Pages viewed, referral sources, and interactions on the website.
- Personal Data (if provided): Name, email, phone number, and other details required for registration or inquiries.
- Payment Information: Collected and processed securely by affiliated partners such as Aviasales.com, Trip.com, Expedia, and Stripe.
We receive a small commission from our affiliate partners for bookings made through our website. This does not affect the price you pay.
Why We Collect Data?
We process your data for the following purposes:
- To enhance website functionality and ensure security.
- To analyze traffic patterns and improve user experience.
- To process inquiries and provide customer support.
- We do not sell or share your personal information with unauthorized third parties.
Your Rights & Data Protection
If you are a resident of the European Union (EU), you have rights under GDPR, including:
- Accessing, correcting, or deleting your personal data.
- Objecting to or restricting data processing.
- Requesting data portability.
- To exercise your rights, contact us at admin@malaysiavjtravels.co.uk. 0r +44 7922547219
- For security reasons, we handle customer queries primarily through WhatsApp to prevent scam calls.
Third-Party Links & Data Transfers
Our website contains links to third-party travel platforms. These sites operate independently and have their own privacy policies. Your data may be transferred to Different regions in the planet, European Union Countries and including the United States and Canada, subject to their own data protection laws.
Data Security Measures
We take appropriate measures to secure your personal data. However, no online platform can guarantee their complete 100% security and transparency. Always be cautious when sharing sensitive information online.
Legal Disclosures
We may disclose information if legally required by UK Government agencies for the purpose of fraud prevention, National Security and safety related matters. We may disclose information if legally required by EU Country.
Though the UK has left(Brexit) the European Union on 31 January 2020, still, The European Convention on Human Rights is an international treaty which Member States of the Council of Europe have signed, including the UK. The Convention sets out a list of the rights and guarantees (Articles and Protocols) which the States have undertaken to respect (If you want to know more about the governing laws on this matter please browse the URL at here:
https://www.legislation.gov.uk/eu-legislation-and-uk-law
Refund Policy
Malaysia VJ Travels operates as an affiliate travel booking platform. All bookings, including flights, hotels, and other travel services, are processed through our trusted partners. Refund and cancellation policies are subject to the terms and conditions of the respective providers:
- Aviasales.com: Refund eligibility depends on airline policies.
- Trip.com & Expedia: Each booking has specific cancellation rules set by the provider.
- Stripe Payments: Refunds for any transactions are governed by the payment processor’s terms.
How to Request a Refund
- Check the provider’s refund policy on your booking confirmation.
- Contact the provider directly for cancellations or modifications.
- If you need assistance, please email us as given above. We can guide you but cannot process refunds directly.
We recommend reviewing refund terms before making a booking, as some reservations may be non-refundable or subject to fees.
Contact Us for any privacy or refund-related inquiries, by emailing us. By using our website, you agree to this Privacy & Refund Policy. We reserve the right to update this policy as needed. Thanks for reading these pages.the
Your Comments or Complaints
If you have any comments regarding this privacy policy or if you need to complaint the way we handle your personal information, or refund procedures, you can also contact the following Authorities, as a Travel Company Registered in the UK we are answerable to all of these organizations in terms of Privacy Policy, Data Protection, Refund Policy and Complaints procedures:
UK Residents: The UK Information Commissioner:
- +44(0)303 123 1113
- https://ico.org.uk/
EU Residents:
For GDPR-related inquiries, as a EU Resident you can contact the European Data Protection Supervisor (EDPS) at Rue Wiertz 60, 1047 Bruxelles, Belgium.
You also can Call at +32 2 283 19 00.
By email: edps@edps.europa.eu
California Residents: The Attorney General, State of California Department of Justice (If you can Access, because some websites you may not be able to access, due to there security reasons)
In addition to this details there is a website OSANO: which is stated all in one Data Privacy Platform.
Here are the contact details of OSANO
3800 N Lamar Blvd Ste 200
Austin, TX 78756
United States
+1 (512) 842-6730
Canada Residents: The Information Commissioner of Canada:
How to exercise your rights and contact Google
If You are an European Union (EU) or United Kingdom (UK) Resident the data protection law applies similarly and the processing of your information, we provide the controls described in this policy so that you can exercise your rights to request access to, update, remove and restrict the processing of your information. You can also contact: You also have the right to object to the processing of your information or export your information to another service.
If you have additional questions or requests related to your rights, you can contact Google and or our data protection office. Also you can contact your local data protection authority if you have concerns regarding your rights under local law with your Privacy Protection Laws.
You can read more about Google’s Privacy Policy and Legal bindings of our service to Google by Downloading the PDF file at any time or by writing:
- Google HQ Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Here is an another Link: https://policies.google.com/privacy
Access to your Accounts:
Share some access to your Google Account with third-party apps
To unlock certain features, you can give third-party apps and services some access to your Google Account. For example, a photo editor app may request access to your Google Photos to apply filters.
Some Google products that third-party apps and services may request access includes:
- Gmail
- Drive
- Calendar
- Photos
- Contacts
Important: Third-party apps are companies or developers that aren’t Google. Only give access to your Google Account if you trust a third-party app.
Data controller
Unless otherwise stated in a service-specific privacy notice, the data controller responsible for processing your information depends on where you are based:
Google Ireland Limited for users of Google services based in the European Economic Area or Switzerland, located at Gordon House, Barrow Street, Dublin 4, Ireland.
Google LLC for users of Google services based in the United Kingdom, located at 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.
Google LLC is the data controller responsible for processing information indexed and displayed in services like Google LLC and Google Maps regardless of your location please write:
- Google HQ: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. (650) 253-0000
Google Ireland Limited is the data controller responsible for processing information to train Google’s AI models for the purpose of deploying them in services provided by Google Ireland Limited in the European Economic Area or Switzerland.
Legal bases of processing
We process your information for the purposes described in this policy, based on the following legal grounds:
We process your data in order to provide a service that you’ve asked for under a contract.
We process your data for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy.
We process your data when necessary to protect the vital interests of you or another person.
We process your data when we have a legal obligation to do so.
We ask for your consent to process your data for specific purposes and you have the right to withdraw your consent at any time.
Other legal obligation to Google (Extracts from Google, https://policies.google.com)
Frequently Asked Questions:
( If you would like to know more about why Google is strict about the Data Protection and Privacy Policies please read the following section)
How are you implementing the recent Court of Justice of the European Union (CJEU) decision on the right to be forgotten?
The recent ruling by the Court of Justice of the European Union has profound consequences for search engines in Europe. The court found that certain users have the right to ask search engines like Google to remove results for queries that include the person’s name. To qualify, the results shown would need to be inadequate, irrelevant, no longer relevant, or excessive.
Since this ruling was published on 13 May 2014, we’ve been working round the clock to comply. This is a complicated process because we need to assess each individual request and balance the rights of the individual to control his or her personal data with public’s right to know and distribute information.
If you have a removal request, please fill out this webform. You’ll receive an automatic reply confirming that we have received your request. We will then assess your case—please note this may take some time because we have already received many such requests. In evaluating your request, we will look at whether the results include outdated information about your private life. We’ll also look at whether there’s a public interest in the information remaining in our search results—for example, if it relates to financial scams, professional malpractice, criminal convictions or your public conduct as a government official (elected or unelected). These are difficult judgements and as a private organization, we may not be in a good position to decide on your case. If you disagree with our/Google Privacy Policy) decision you can contact us (admin@malaysiavjtravels.co.uk).
We look forward to working closely with data protection authorities and others over the coming months as we refine our approach. The CJEU’s ruling constitutes a significant change for search engines. While we are concerned about its impact, we also believe it’s important to respect the Court’s judgment and are working hard to devise a process that complies with the law.
When you search for a name, you may see a notice that says that results may have been modified in accordance with data protection law in Europe. We’re showing this notice in Europe when a user searches for most names, not just pages that have been affected by a removal.
How does Google protect my privacy and keep my information secure?
We know security and privacy are important to you – and they are important to us, too. We make it a priority to provide strong security and give you confidence that your information is safe and accessible when you need it.
We’re constantly working to ensure strong security, protect your privacy, and make Google even more effective and efficient for you. We spend hundreds of millions of dollars every year on security, and employ world-renowned experts in data security to keep your information safe. We also built easy-to-use privacy and security tools like Google Dashboard, 2-step verification, and personalized ad settings found in My Ad Center. So when it comes to the information you share with Google, you’re in control.
You can learn more about safety and security online, including how to protect yourself and your family online, at the Google Safety Center or please email us at Admin@malaysiavjtravels.co.uk.
Learn more about how we keep your personal information private and safe — and put you in control.
Why is my account associated with a region?
If Your account is associated with a region (or territory) in the Terms of Service so that we can determine several things:
The Google affiliate that provides the services, that processes your information, and that is responsible for complying with applicable privacy laws. Generally, Google offers its consumer services through either of two companies:
Google Ireland Limited, if you’re located in the European Economic Area (EU countries plus Iceland, Liechtenstein, and Norway) or Switzerland
Google LLC, based in the United States, for the rest of the world
The version of the terms that govern our relationship, which can vary depending on local laws
The application of region-specific requirements for Google services where you live
Determining the region associated with your account
When you create a new account, we associate your account with a region based on where you created your Google Account. For accounts at least a year old, we use the region from which you usually access Google services — typically where you’ve spent the most time in the last year.
Frequent travel doesn’t generally affect the region associated with your account. If you move to a new region, it can take about a year for the region you’re associated with to update.
If the region associated with your account doesn’t correspond to your region of residence, it could be because of a difference between your region of work and residence, because you’ve installed a Virtual Private Network (VPN) to mask your IP address, or because you live close to a territorial border. If you disagree with the region associated with your account, submit a request to change your region. Please contact Google Support Center to forward your application.
How can I remove information about myself from Google’s search results?
Google search results are a reflection of the content publicly available on the web. Search engines can’t remove content directly from websites, so removing search results from Google wouldn’t remove the content from the web. If you want to remove something from the web, you should contact the webmaster
of the site the content is posted on and ask him or her to make a change. Additionally, if under European data protection law, you would like to request removal of certain information about you that appears in Google’s search results, please click here. Once the content has been removed and Google has noted the update, the information will no longer appear in Google’s search results. If you have an urgent removal request, you can also visit our contact page page for more information.
Are my search queries sent to websites when I click on Google Search results?
Typically, no. When you click on a search result in Google Search, your web browser sends certain information to the destination webpage. Your search terms may appear in the Internet address, or URL, of the search results page, but Google Search is intended to prevent browsers from sending that URL to the destination page as the Referrer URL. We provide data about search queries via Google Trends and Google Search Console, but when we do, we aggregate queries together so that we only share queries issued by multiple users.
Please note that, as a Travel Agency in the UK (Malaysia VJ Travels) we are bound to comply (follow) with the GDPR Rules and Regulation stipulated by Google).
If you have any questions you can always contact our travel company with an email or by the phone: due to scam and nuisance calls we reply only Whatsapp calls
Phone: +447922547219
Email: admin@malaysiavjtravels.co.uk
For an urgent situation you may contact my personal email: singappuli@hotmail.com